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TERMS & CONDITIONS

Payments

Returns

Ways of placing an order

Any amendment to orders must be submitted in writing and before the order has been processed if an order has been processed then we can not change or refund it.
Express Linen and Textiles Ltd reserve the right to accept or decline any order even if payment has been made in full.

Fabric and Colours

  • All items made from fabric with pattern or print (Gingham, Ivy leaf or any other) may not be cut in alignment with the pattern or print.
  • We provide colour swatches free of charge to all customers on request as the colours on our website may not accurately reflect the items actual colour.
  • Different batches of material might have a slight differences in shade, buyers should be aware of this if you are placing an order based on the swatch colour you received from us.

VAT/TAX

  • Customers will be responsible for payment of any vat/tax on goods shipped to the UK only.
  • All customers outside the UK will be vat/tax exempt.

CUSTOM CLEARANCE

  • All customers that purchase goods from Express Linen and Textiles are responsible for custom clearance costs.
  • Customers can not refuse the order once it has been dispatched.

Shipping and Delivery

  • Goods shipped to UK mainland will be dispatched within 4/5 days after payment has been received in full.
  • The seller (Express Linen and Textile Ltd) will not be held responsible for the goods after we have fulfilled our end and the goods have left the premises under any circumstances.
  • Goods will be delivered to the shipping address provided by the buyer on the order form.
  • The seller (Express Linen and Textile Ltd) will not be held responsible for any delay in the delivery once the goods have left our premises since outside factors are beyond our control.
  • In the case that the Currier has not been able to deliver the goods to the buyer for any reason outside the seller’s control then we as the seller will try our best to arrange re delivery. If the currier can not deliver due to customer error and the parcel is returned to seller, then a new shipping cost will be required from the customer.
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